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Cancellation policy

Subscription and Payments

Automatically Renewing Subscriptions

BY PURCHASING A RECURRING SUBSCRIPTION, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT:

(A) YOUR SUBSCRIPTION HAS AN INITIAL AND RECURRING PAYMENT FEATURE, AND SQUAWK BOX (OR OUR THIRD-PARTY PAYMENT PROCESSOR) IS AUTHORIZED TO AUTOMATICALLY CHARGE YOUR PAYMENT METHOD MONTHLY AT THE THEN-CURRENT SUBSCRIPTION RATE FOR YOUR SUBSCRIPTION AS LONG AS YOUR SUBSCRIPTION CONTINUES.

(B) YOUR SUBSCRIPTION IS CONTINUOUS AND WILL BE AUTOMATICALLY EXTENDED FOR SUCCESSIVE MONTHLY PERIODS UNTIL YOU CANCEL IT.

By purchasing a subscription, you acknowledge and agree that it is your responsibility to cancel your subscription before the renewal date. Chargebacks initiated in violation of this policy will be disputed, and Squawk Box LLC reserves the right to provide evidence to payment processors and take legal action if necessary.

Cancellation

YOU MAY CANCEL YOUR RECURRING SUBSCRIPTION AT ANY TIME, BY LOGGING INTO YOUR ACCOUNT OR EMAILING US AT INFO@SQUAWKBOXES.COM AND FOLLOWING THE INSTRUCTIONS, IF ANY, WE PROVIDE YOU IN RESPONSE TO YOUR CANCELLATION REQUEST.

THE CANCELLATION OF A BOX SHIPMENT MUST BE MADE AT LEAST 1 BUSINESS DAY BEFORE THE NEXT BILLING DATE REFLECTED IN YOUR ACCOUNT SETTINGS. IF YOU CANCEL YOUR SUBSCRIPTION LESS THAN 1 BUSINESS DAY BEFORE YOUR NEXT BILLING DATE, YOUR SUBSCRIPTION WILL NOT BE CANCELLED AND YOU WILL NOT RECEIVE A REFUND. INSTEAD, YOUR SUBSCRIPTION WILL RENEW, AND YOU WILL CONTINUE TO ENJOY YOUR SUBSCRIPTION BENEFITS UNTIL THE EXPIRATION OF THE NEXT RECURRING SUBSCRIPTION PERIOD FOR WHICH YOU HAVE PAID, AT WHICH TIME YOUR SUBSCRIPTION WILL CANCEL.

If you cancel a recurring subscription before all of your boxes have been delivered, you will not be eligible for a prorated refund of any portion of the subscription fee paid for the then-current subscription period. All prepaid subscriptions are final sale and non-refundable once purchased. If you cancel a prepaid subscription, you will continue to receive the remaining boxes for your paid term, but no refunds will be issued for unused portions of your subscription. Multiple-month non prepaid subscriptions cannot be canceled until the plan term length is met. Canceling the subscription of a multi-month non-preapaid plan cancels the automatic renewal at the end of the plan term.

SQUAWK BOX MAY SUBMIT PERIODIC CHARGES WITHOUT FURTHER AUTHORIZATION FROM YOU UNTIL YOU PROVIDE PRIOR NOTICE THAT YOU HAVE TERMINATED THIS AUTHORIZATION OR WISH TO CHANGE YOUR PAYMENT METHOD. SUCH NOTICE WILL NOT AFFECT CHARGES SUBMITTED BEFORE SQUAWK BOX REASONABLY COULD ACT.

It is your responsibility to manage your subscription and ensure cancellation requests are made at least 1 business day before your next billing date. Cancellations made after renewal will apply to the next cycle, and no refunds will be issued for late cancellations.

Automatic Renewal

Your renewal date for all pre-paid subscriptions will be the prescribed date agreed to at purchase of the month your initial term ends. For example, if you bought a three-month subscription on November 1st, your subscription would renew for another three months on January 20th. If you cancel the automatic renewal of your subscription, your current subscription will continue until the end of your current term. For example, if you cancel a three-month subscription after receiving your first box, you will still receive the following two boxes, but your subscription will end after that period.

The Company may submit periodic charges (e.g., monthly) without further authorization from you until you provide prior notice that you have terminated this authorization or wish to change your payment method. If the Company does not receive payment for a renewal prior to the date of renewal, the Company may, in its discretion, do one or more of the following: (i) demand full payment, (ii) charge any form of payment you have obtained to replace your provided form of payment (e.g., you have obtained a replacement credit card number), and you hereby authorize the Company to do so, and (iii) terminate or suspend your subscription.

If payment for a renewal is declined, we may retry the charge or attempt to process payment using an updated payment method you have provided. If payment remains unsuccessful, your subscription may be suspended or canceled, and you will be responsible for any outstanding balance.

Gift Subscriptions

For Gift Subscriptions, the subscription will not be renewed after the then-current term expires. Gift subscriptions are a one-time purchase and will not renew. Gift subscriptions are final sale and non-refundable. No exceptions will be made.

Pricing Changes

WE RESERVE THE RIGHT TO MODIFY OUR PRICING AT ANY TIME (BUT NOT THE PRICE IN EFFECT FOR THE THEN-CURRENT RECURRING SUBSCRIPTION FOR WHICH YOU HAVE PAID), UPON 30 DAYS ADVANCE NOTICE TO YOU VIA EMAIL. IF YOU HAVE NOT CANCELLED YOUR SUBSCRIPTION WITHIN THE 30-DAY PERIOD AFTER RECEIVING NOTICE OF A PRICE CHANGE BY LOGGING INTO YOUR ACCOUNT AND FOLLOWING THE INSTRUCTIONS FOR CANCELLATION OR EMAILING US AT INFO@SQUAWKBOXES.COM, AND FOLLOWING THE INSTRUCTIONS, IF ANY, WE PROVIDE YOU IN RESPONSE TO YOUR CANCELLATION REQUEST, YOUR SUBSCRIPTION WILL AUTO-RENEW AT THE PRICE INDICATED IN THE NOTICE.

Compliance with Canadian Subscription Laws

For Canadian customers: Some consumer protection laws in Canada may provide additional rights regarding subscription cancellations and refunds. By purchasing from Squawk Box LLC, you acknowledge that all transactions are governed by U.S. law and our Terms of Service.

Subscription Termination

We reserve the right to revoke your subscription at any time as a result of a violation of these Terms or the Privacy Policy. Subscriptions are void where prohibited by law.

Final Takeaways:

  • All subscription charges are non-refundable once processed.

  • Chargebacks filed in violation of this policy will be disputed.

  • Cancellations must be made at least 1 business day before renewal to avoid additional charges.

  • Prepaid and gift subscriptions are final sale and non-refundable.

  • Customers are responsible for ensuring payment details remain up to date.

If you have any further questions about your subscription, please contact us at info@squawkboxes.com.

Last Updated: February 6th, 2025